Refund Policy

At Handiculture, we strive to provide quality handicraft products and ensure customer satisfaction. However, due to the nature of our products, refunds are only allowed in specific cases as outlined below:

Eligibility for Refunds

• Refunds are only available if the product is received in a damaged condition.
• To be eligible for a refund, you must contact our customer service team within 2 days of receiving your order and provide details of the damage, including photographs if possible.

Refund Procedure

1. Contact Us: Send an email to our customer service team at info@shophandiculture.com within 2 days of delivery, describing the damage or issue.
2. Assessment: Our team will assess the issue and, if approved, provide instructions for returning the item, if required.
3. Processing Refunds: Once the return is received and inspected, we will process the refund. The refund amount will be credited to your original method of payment within 10 working days after approval.

Non-Refundable Items

• Items that are not damaged or defective upon arrival are not eligible for refunds.
• Any claims made after 2 days of delivery will not be entertained.

Contact Us

If you have any questions or need further assistance regarding refunds, please reach out to us at:

Email: info@shophandiculture.com

Thank you for understanding.